Apple Retail Team Lead

2 weeks ago


Stirling, Stirling, United Kingdom Select Tech Group Full time

Job Summary

As a Supervisor at Select Tech Group, you will be a key member of our Stirling store management team. Your role will be to collaborate with the Store Manager and Assistant Manager to cultivate a friendly environment where every customer is greeted with a smile and supported by your colleagues. We are looking for someone who can excel at meeting each and every customer's needs, enjoys providing tailor-made advice and support, and can help to coach and develop this approach in their colleagues.

Key Responsibilities

  • Provide exceptional customer service and support to customers in our Stirling store.
  • Collaborate with the Store Manager and Assistant Manager to drive sales and achieve targets.
  • Coach and develop the skills of your colleagues to ensure they can provide the best possible service to our customers.
  • Stay up-to-date with the latest Apple products and initiatives and share your knowledge with your team and customers.
  • Contribute to the overall success of the store by identifying opportunities to improve processes and procedures.

Requirements

  • Experience in a supervisory role, preferably in a retail environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team and provide support to colleagues.
  • Passion for the Apple brand and products.
  • Flexibility to work a variety of shifts, including weekends and holidays.

What We Offer

  • A competitive salary and benefits package.
  • The opportunity to work with a leading technology brand.
  • Training and development opportunities to help you succeed in your role.
  • A fun and dynamic work environment.


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