Hospitality Ambassador

4 weeks ago


London, Greater London, United Kingdom Urban Pubs & Bars Full time

Urban Pubs & Bars is a dynamic and award-winning hospitality group with a diverse range of pubs, bars, and restaurants across the city.

We are currently seeking an experienced Floor Front of House Team Member to join our team at Singer Tavern in Shoreditch. This Grade II Listed pub offers a unique blend of history and modern charm, making it a popular destination for locals and visitors alike.

The ideal candidate will be passionate about delivering exceptional customer service, possess excellent communication skills, and thrive in a fast-paced environment. They should be able to work independently, use their initiative, and maintain a high level of professionalism at all times.

Responsibilities:

  • Provide outstanding service to customers, ensuring their needs are met and exceeded.
  • Work collaboratively with the FOH team to maintain a seamless and efficient service.
  • Upsell drinks and food where possible, increasing revenue and improving customer satisfaction.
  • Maintain a clean and safe working environment, adhering to health and safety standards.
  • Attend training sessions and meetings as required to improve knowledge and skills.

Benefits:

  • Up to £11.44 per hour, excluding Tronc, providing a competitive income.
  • Career progression opportunities within a rapidly expanding business.
  • Award-winning company culture, promoting teamwork and employee satisfaction.
  • Discounts on food, drinks, and services across Urban Pubs & Bars venues.
  • Employee Assistance Programme (EAP) for mental wellbeing support.

About Us:

As part of the award-winning Urban Pubs & Bars group, we offer a unique opportunity to grow and develop your career in a dynamic and supportive environment. Our pubs, bars, and restaurants are known for their individual character and commitment to exceptional service. Join us and become part of a talented team dedicated to delivering unforgettable experiences for our customers.



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