Administrative Support Specialist

1 week ago


Poynton, Cheshire East, United Kingdom Yunex Limited Full time
Role Overview

We are seeking a highly organized and detail-focused individual to support our field-based team in meeting and exceeding contract service levels.

About the Position

This is an exciting opportunity for a motivated and proactive Team Administrator to join Yunex Traffic at our Crawley depot.

Key Responsibilities
  • Respond to queries, direct callers, and provide exceptional customer service
  • Liaise with customers to resolve requests, ensuring timely and effective resolution
  • Prepare presentations and reports, including performance packs, to facilitate informed decision-making
  • Organize meetings and maintain databases and paperwork, ensuring seamless workflow and accurate records
  • Support effective timesheet submission and expense claims processes
Requirements
  • Highly organized and able to prioritize tasks with minimal supervision, leveraging skills to meet deadlines and exceed expectations
  • Proficient in MS Office, Excel, PowerPoint, Outlook, and databases, with ability to adapt to new tools and technologies
  • A problem solver with excellent communication skills, capable of navigating complex situations and resolving conflicts effectively
  • Comfortable multi-tasking and learning new activities, with flexibility to adjust to changing priorities and workflows
  • Discreet and able to operate in a confidential environment, maintaining confidentiality and upholding company values
  • NVQ in administration or equivalent experience (desirable)
What We Offer
  • A competitive base salary of £28,000 - £32,000 per annum, depending on experience, reflecting the value placed on your skills and contributions
  • A generous holiday package, starting with 26 days, increasing up to 29 days with service, promoting work-life balance and employee well-being
  • A flexible working policy and 37.5-hour week, allowing for a healthy equilibrium between work and personal life
  • An excellent pension scheme with up to 10% matching contributions, supporting long-term financial security and stability
  • Flexible benefits to suit individual needs, fostering a sense of autonomy and self-care
  • Investment in personal development and support for professional memberships, empowering employees to grow and succeed
About Us

We are Yunex Traffic, a global company dedicated to shaping a brighter tomorrow through innovative solutions and collaborative approaches.



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