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Animal Welfare Specialist
1 month ago
We are seeking a dedicated individual to join our team at Dogs Trust, working in our busy Rehoming Centre. As an Adoption Advisor, you will be responsible for working with potential adopters, explaining the adoption process, and matching them to dogs appropriate to their circumstances.
About this role:
- Deliver exceptional customer service, discussing rehoming applications, answering queries, and matching and rehoming dogs effectively.
- Process rehoming and waiting list enquiries received via our customer relationship management software.
- Assist the Media Coordinator to promote dogs available for rehoming and update website profiles.
About you:
The successful candidate will have a positive attitude, excellent communication skills, and a good working knowledge of Microsoft Office. They will also have experience in handling dogs and the complexities involved in matching dogs to potential adopters.
About Dogs Trust:
We are a leading dog charity, dedicated to helping dogs in need. Our rehoming centres house thousands of dogs each year, and we pride ourselves on providing the best possible care and service to our canine friends.
About the team:
Our rehoming centres are the face of Dogs Trust, and we pride ourselves on our staff providing exceptional customer service. Our team is dedicated to making a difference in the lives of dogs and their owners.