Senior Operations Manager

2 weeks ago


WestonsuperMare, North Somerset, United Kingdom Marston's Full time
About the Role

We're on the lookout for a strong General Manager to lead the team at The Summerhouse in Weston Super Mare. As a General Manager, you'll be responsible for running all aspects of the pub, including managing staff, improving customer satisfaction, and increasing sales. Our ideal candidate will have a passion for delivering exceptional customer experiences, a keen eye for detail, and the ability to think strategically.

Your Key Responsibilities
  • Manage and motivate a team of staff to deliver excellent customer service.
  • Develop and implement strategies to increase sales and improve customer satisfaction.
  • Monitor and control costs to achieve or exceed business targets.
  • Build and maintain strong relationships with suppliers and local businesses.
  • Stay up-to-date with industry trends and developments to ensure the pub remains competitive.

What You'll Get

At Marston's, we're committed to supporting our people in their careers. As a General Manager, you'll have access to a range of benefits, including additional earnings potential through bonus and incentive schemes, access to a pension plan, on-site accommodation, private healthcare, and award-winning training and development opportunities.

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