Site Reliability Engineer

4 weeks ago

Bristol, Bristol, United Kingdom Government Digital Service Full time

About the Role

We are seeking a highly skilled Senior Site Reliability Engineer to join our team at the Government Digital Service. As a key member of our multidisciplinary service team, you will work closely with front-end and back-end developers, delivery and product managers, tech writers, and architects to build and maintain resilient, highly available, and secure systems that meet the needs of our users.

Key Responsibilities

  • Design and implement infrastructure as code to ensure our infrastructure and deployment pipelines are reusable, repeatable, and reliable.
  • Develop and maintain monitoring tools to ensure systems are appropriately monitored and instrumented to enable teams to identify and respond to operational issues quickly and effectively.
  • Build and maintain CI/CD pipelines to enable our developers to get their code into production as quickly and safely as possible.
  • Act as a digital ambassador, sharing experiences through public speaking and blog posts.
  • Participate in our in-hours 2nd line and out-of-hours support rotas to gain empathy for users and awareness of operational concerns.
  • Share knowledge of tools and practices with your wider team and peers to drive consistency and maintain our high engineering standards.
  • Directly line-manage 2-4 technologists, supporting their career progression, development, and wellbeing, and providing regular coaching and performance feedback.

Requirements

  • Experience with Linux operating system internals and comfort working with Linux virtual machines or containers.
  • Experience of working with technologies that underpin digital services such as databases, web servers, DNS, CDNs, reverse proxies, message queues, and load balancers.
  • Experience of cloud infrastructure providers such as AWS.
  • Familiarity with container orchestration technologies such as Kubernetes, ECS, or Cloud Foundry; or serverless application design such as AWS Lambda.
  • Understanding of SRE principles such as capacity planning, SLOs, and SLIs and how to design and support resilient, large-scale, high-performance services in a production environment.
  • Ability to deploy monitoring tools to ensure systems are appropriately monitored and instrumented to enable teams to identify and respond to operational issues quickly and effectively.
  • Familiarity with at least one programming language (we use TypeScript, Java, Python, Ruby, and Go).
  • Proficiency using Git for version control.
  • Understanding of the benefits of continuous integration and continuous deployment and experience with CI/CD tools such as Concourse, Jenkins, GitHub Actions, and CodePipeline.
  • Experience of leading a technical team or project.
  • Experience of line management, helping colleagues with their career development, or coaching others.

About Us

The Government Digital Service is part of the Cabinet Office, working at the very centre of government to make user-focused digital transformation happen. We build and maintain common platforms, products, and tools to use and create great public services that are accessible, inclusive, and easy to use. We also work with departments to identify patterns, share learning, and create change to make government more efficient.

We are an ambitious, fast-paced, and visionary team, with a background in software delivery and experience working in a scaled agile environment. If you are a motivated and multi-disciplined delivery team player, with a passion for delivering high-quality products and services, then this could be the place for you.

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