Front Desk Team Member

4 days ago


Cambridgeshire and Peterborough, United Kingdom Bury Chiropractic Full time

We are seeking an exceptional Front Desk Team Member to join our Bury Chiropractic team. As a key member of our front desk, you will be responsible for providing outstanding customer service and support to our patients.

Job Overview

The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and the ability to work effectively in a fast-paced environment.

Salary: £40 per hour (pro-rata) + benefits

Key Responsibilities:

  • Provide exceptional customer service to patients and visitors
  • Manage patient records and update information as necessary
  • Communicate with patients about treatment options and courses of care
  • Host informative events on chiropractic and disc care
  • Turn guest complaints into positive experiences through skilled conflict management

Requirements:

  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Proficient in IT systems and software
  • Previous experience in a healthcare or medical setting is desirable

Benefits:

  • Bonus scheme
  • Company pension
  • Employee discount
  • Employee mentoring programme
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Referral programme
  • Store discount

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