Senior Manager Dependency and Recovery Services

2 weeks ago


Ilford, Greater London, United Kingdom The Forward Trust Full time

About Us


Forward Trust is a social enterprise that empowers individuals to overcome crime and addiction. With over 25 years of experience, we have been helping people build positive and productive lives.


We believe in the ability of anyone to undergo lasting change. Our services have supported thousands of individuals in achieving positive changes and building lives with a job, family, friends, and a sense of community.


Role Overview


We are seeking a motivated and self-driven individual to work with our client group and support them in their recovery journey. As a Team Leader, you will be managing a team of practitioners delivering Dependency and Recovery Services to adult males under probation supervision.


Key Responsibilities:



  • Providing visible team leadership and ensuring smooth project delivery
  • Managing a team of practitioners and providing coaching and support
  • Allocating referrals, managing complex cases, and ensuring deadlines and quality standards are met
  • Delivering on performance targets set by Forward Trust and Commissioners

Requirements


We are looking for an individual with demonstrable experience in team management, performance, and development. Key skills and experience include:



  • Genuine interest and experience in motivating and developing people
  • Experience in key relationship management, both internally and externally
  • Knowledge and experience of implementing formal procedures and policies
  • Excellent problem-solving and negotiation skills
  • Project and time management skills
  • Knowledge of the issues facing service users in the criminal justice sector

What We Offer


We value our employees' dedication and commitment by offering market-leading pay and benefits, including:



  • Training and development opportunities
  • Flexible working
  • Simply Health Cashback Scheme (Optional)
  • Season Ticket Loan Scheme
  • Cycle to work scheme
  • Crisis Loan Scheme
  • Electric Car Scheme
  • 3 x Wellbeing Days (pro rata'd for part-time employees)
  • Access to Blue Light Card
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
  • Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years' service and up to 9% thereafter
  • Death in Service Payment (2x annual salary)
  • Critical Illness Insurance (subject to qualifying criteria)

How to Apply


Please note that we reserve the right to close this role before the closing date.



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