UCD User Insights Manager

2 weeks ago


London, Greater London, United Kingdom CV-Library Full time

CV-Library is looking for an experienced UCD User Research & Insights Lead to join our team in Brighton, East Sussex. As a hybrid role, this position requires 1-2 days per week in our office.

The successful candidate will be responsible for developing processes and procedures that create an effective User Research function across the organisation and with partners.

We are seeking an individual with practical experience of implementing a UCD approach, including leading user research methods and adopting an evidence-based approach using quantitative and qualitative research outcomes.

As UCD User Research & Insights Lead, you will act as a coach and mentor in building a UCD culture, identifying skills gaps, and playing a key role in building knowledge and capability.

This permanent position offers a competitive salary between £45,000 - £65,000 per annum, depending on experience.

About the Role:

This is a unique opportunity to join a leading company in the industry and contribute to the creation of a UCD environment.

Key Responsibilities:

  • Lead the development of User Research Methods
  • Achieve business outcomes through User Centred Design
  • Build and maintain a UCD culture

Requirements:

  • Practical experience of implementing a UCD approach
  • Evidence of leading user research methods
  • Strong understanding of User Centred Design principles

Benefits:

  • Competitive salary
  • Opportunity to work in a dynamic and growing industry
  • Ongoing training and development opportunities


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