Strategic Capacity Planner

2 months ago


Chaddesden, Derby, United Kingdom DHU Healthcare Full time
Job Overview

We are seeking an experienced Tactical Planning Lead to lead and develop a team of coordinators across the 111 contact centre estate, covering both health advisors and clinical practitioners.

Key Responsibilities
  • Ensure the right resource capacity to deliver high-quality services.
  • Develop and implement effective tactical plans to meet business objectives.
  • Lead and manage a team of coordinators to achieve desired outcomes.
Requirements

Reporting to the Tactical Planning Manager, the successful candidate will have a proven track record in tactical planning and team leadership.

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