Business Administrator
4 weeks ago
Currys is seeking an experienced Administrator to join our Specialist Business Centre team in Poole. As an Administrator, you will play a crucial role in ensuring the complete, accurate, and timely receipt of commissions from mobile network(s) and making required payments to Currys Business Partners.
Key Responsibilities:
- Performing compliance checks on completed deals and processing them into the system to generate payment
- Completing a weekly review of commission payments and clawbacks for the weekly payment run process
- Handling, updating, and reviewing databases to ensure accuracy
- Delivering high standards of customer service and dealing with partner queries adhering to SLAs
- Managing partner queries (including query inboxes) to defined timescales and service levels
- Actively defining opportunities for process improvements, managing, testing, and assisting with implementation
- Creating and maintaining a full set of working procedure documents for all core activities
- Reviewing partners' accounts for revenue share and raising manual payments
Requirements:
- Good IT skills with a working knowledge of Microsoft Excel
- Strong customer service skills
- Strong analytical skills
- Can-do attitude and a positive mindset
- Knowledge of the telecoms industry would be an advantage
What We Offer:
- Performance-related bonus
- Product discounts on the latest tech
- A range of wellbeing initiatives
- 25 days holiday plus 8 bank holidays
- Quarterly fun days in the office
- Free fruit
At Currys, we're committed to making inclusion and diversity part of everything we do. We want to make sure you have a fair opportunity to show us your talents during our application process. If you need any additional assistance, please email careers@currys.co.uk and we'll do our best to help.
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