Business Administrator

4 weeks ago


Poole, Poole, United Kingdom Currys Full time
Job Title: Administrator

Currys is seeking an experienced Administrator to join our Specialist Business Centre team in Poole. As an Administrator, you will play a crucial role in ensuring the complete, accurate, and timely receipt of commissions from mobile network(s) and making required payments to Currys Business Partners.

Key Responsibilities:

  • Performing compliance checks on completed deals and processing them into the system to generate payment
  • Completing a weekly review of commission payments and clawbacks for the weekly payment run process
  • Handling, updating, and reviewing databases to ensure accuracy
  • Delivering high standards of customer service and dealing with partner queries adhering to SLAs
  • Managing partner queries (including query inboxes) to defined timescales and service levels
  • Actively defining opportunities for process improvements, managing, testing, and assisting with implementation
  • Creating and maintaining a full set of working procedure documents for all core activities
  • Reviewing partners' accounts for revenue share and raising manual payments

Requirements:

  • Good IT skills with a working knowledge of Microsoft Excel
  • Strong customer service skills
  • Strong analytical skills
  • Can-do attitude and a positive mindset
  • Knowledge of the telecoms industry would be an advantage

What We Offer:

  • Performance-related bonus
  • Product discounts on the latest tech
  • A range of wellbeing initiatives
  • 25 days holiday plus 8 bank holidays
  • Quarterly fun days in the office
  • Free fruit

At Currys, we're committed to making inclusion and diversity part of everything we do. We want to make sure you have a fair opportunity to show us your talents during our application process. If you need any additional assistance, please email careers@currys.co.uk and we'll do our best to help.



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