Vaccine Sales Executive

3 days ago

Ashby de la Zouch, Leicestershire, United Kingdom Inizio Engage XD Full time
Job Title: Vaccine Sales Executive

Inizio Engage XD is seeking a highly motivated and results-driven Vaccine Sales Executive to join our team. As a key member of our sales team, you will be responsible for generating sales for our client's influenza portfolio within Primary Care.

Key Responsibilities:
  • Provide exceptional customer support service, processing all inbound calls, orders, and proactive promotion of products or services where appropriate.
  • Respond to incoming calls, emails from customers, and answer enquiries regarding product information, pricing, supply updates, deliveries, and proof of delivery requests.
  • Handle queries and complaints, provide solutions, and follow up to ensure resolution on a timely basis and to the satisfaction of the customer.
  • Provide support to customers with the use of all microsites and forward feedback to the Marketing team when necessary.
  • Analyse and interpret customer account data to determine the level of customer service, proactively identify future customer needs, and align these against potential Seqirus offerings.
  • Generate sales leads to be followed up by the Contact Centre or Field-based sales teams as appropriate.
  • Maximise all customer interactions through proactively promoting Seqirus products and services to customers to drive increased product sales.
  • Proactively service call target customers in line with priority listings and business drivers.
  • Liaise with relevant Seqirus team members regarding blocked orders relating to Validation or Credit limit issues.
Requirements:
  • Educated to graduate level (relevant life sciences or business/commercial course).
  • ABPI – preferable to have upon commencing role, if not must have obtained within one year of commencing role.
  • Confident IT user.
  • Evidence of good written and spoken English.
  • Demonstrable track record in achieving business-related targets.
  • Positive customer service attitude.

Inizio Engage XD is a fast-paced and dynamic company that values its employees. We offer a supportive and collaborative work environment, with opportunities for growth and development. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

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