Assistant Store Manager

4 weeks ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom Frasers Group Full time

Company Overview

Flannels is a luxury fashion destination for men and women, offering an edit of over 100 brands from established international designers to contemporary labels.

With an innate attention to detail and a timeless style, Flannels provides a luxury lifestyle that is as traditional as it is modern. Our stores and website offer an elegant simplicity, allowing the brands we represent to take center stage.

To continue our growth and expansion, we require a truly exceptional, driven, and proven Assistant Store Manager to join our Flannels team in Merthyr Tydfil.

Key Responsibilities

  • Maximise sales turnover to exceed targets and identify opportunities for continuous improvement
  • Manage and motivate the team to ensure sales targets are met and exceeded
  • Be a strong presence on the shop floor to drive sales both personally and through the team
  • Deliver exceptional customer service at all times
  • Ensure all team members have the tools and knowledge to deliver key business objectives
  • Manage the presentation and merchandising of seasonal stock in line with Head Office directives
  • Maintain awareness of current and market trends, understand forthcoming customer promotions, and monitor local competitors
  • Ensure all paperwork, policies, and procedures are carried out efficiently and accurately
  • Drive and deliver KPIs
  • Carry out additional duties as required within defined levels of responsibility and accountability

Requirements

  • Strong client base with a solid database of personal contacts and clients
  • Previous retail experience within the premium sector is preferred
  • Exceptional people management skills with strong leadership and motivational abilities
  • Excellent communication, planning, and organisational skills
  • Excellent analytical skills with the ability to interpret financial and sales data
  • High level of brand awareness and product knowledge
  • Awareness of the local area

Personal Qualities

  • High level of personal energy to drive projects to completion
  • Confident and assertive
  • Positive and enthusiastic with a can-do attitude
  • Passion for fashion retail
  • Professional manner
  • Trend aware, fashion conscious, and well-presented at all times

Please note that this is a full-time contract with 45 hours per week, 5 days over 7, including a mixture of daytime, evening, and weekend shifts.

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