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Automotive Services Manager

2 months ago

Sunderland, Sunderland, United Kingdom Halfords Full time
About the Role

We are seeking an experienced and passionate individual to lead our team in delivering exceptional customer experiences and driving sales across our motoring services.

As an Automotive Services Manager, you will be responsible for building strong relationships with customers, advising on our products and services, and leading your team to achieve sales targets.

Key Responsibilities
  • Proactively engage with customers to understand their needs and provide tailored solutions
  • Lead and support your team to deliver sales across our motoring services, including Tyres, MOT, and Services
  • Work closely with colleagues in our Autocentre and Halfords Mobile Expert teams to deliver a seamless customer experience
  • Develop and implement strategies to drive sales and customer satisfaction
Requirements
  • Excellent communication and interpersonal skills
  • Experience in a retail sales or automotive environment, with a proven track record of achieving sales targets
  • Ability to lead and motivate a team to achieve results
  • Knowledge of motoring products and services, with a keen interest in staying up-to-date with industry developments
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career development and progression
  • Discounts on Halfords products and services
  • Employee wellness programme and cycle to work scheme

We are an exciting and rapidly growing business, with a focus on motoring services and electric mobility. If you are passionate about delivering exceptional customer experiences and driving sales, we would love to hear from you.