Service Delivery Specialist

1 month ago


Stone, Staffordshire, United Kingdom Hitachi Vantara Corporation Full time

We are looking for a skilled Service Delivery Specialist to join our dynamic team at Hitachi Energy. As a Service Tender Management Specialist, you will be responsible for overseeing service tenders from start to finish, ensuring seamless transitions to operations.

This role requires a bachelor's degree in engineering or a related field and experience in service-related activities. You should also be familiar with substation automation, control & protection, and mission-critical communication solutions.

The estimated salary range for this position is $80,000 - $110,000 per year, depending on location and experience. The ideal candidate will have strong coordination skills, excellent communication skills, and a customer-oriented mindset. Fluency in English is required.

Responsibilities:

  • Service Tender Management: Oversee service tenders from start to finish, ensuring seamless transitions to operations
  • Project Scope Definition: Outline service delivery parameters, including materials, engineering, support hours, response times, and performance metrics
  • Cross-Functional Collaboration: Facilitate communication between Sales and Operations to define service scope and requirements


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