Academic Support Coordinator

1 week ago


Leeds, Leeds, United Kingdom English Path Full time
Company Overview

English Path is a rapidly growing language school with a global presence. Our mission is to provide high-quality English courses that stimulate and challenge students, enabling them to learn, grow, and excel.

Job Summary

We are seeking a dedicated and customer-focused individual to join our team as a Student Services Intern. This role involves leading engaging social program activities, creating compelling visual content, and providing excellent customer service to our students.

Key Responsibilities
  1. Welcome new students and ensure a smooth orientation experience.
  2. Foster a customer service-focused culture for improved student retention.
  3. Lead diverse social program activities to enhance student engagement.
  4. Address student inquiries promptly, including courses, accommodation, and well-being.
  5. Efficiently manage and resolve student issues and complaints.
Requirements
  • Strong communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and quick adaptability to new software.
  • Ability to work both independently and within a team.
  • Positive attitude and adaptability in a dynamic environment.
  • Customer-focused mindset with a passion for assisting others.
Benefits

We offer a stipend of £150 per week, paid public transport expenses, and a complimentary morning English course for part-time interns. The internship duration is 3-6 months.



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