Key Account Director

3 weeks ago

StokeonTrent, United Kingdom Dee Set Full time
Role Overview

We are seeking a Senior Account Executive to join our team at Dee Set. As a Senior Account Executive, you will be responsible for managing a portfolio of key accounts across major national retailers and their suppliers.

You will lead and support Account Manager colleagues in developing their own accounts, ensuring that excellent levels of customer service are maintained at all times. You will also broker the successful transition of new business into well-executed ongoing work.

The ideal candidate will have an ability to build trust and rapport with customers, develop strong, lasting relationships, and identify opportunities for process improvement. A can-do attitude, drive, and tenacity to complete tasks on time and to a high standard are essential for success in this role.

Responsibilities include:

  • Managing a portfolio of key accounts across major national retailers and their suppliers
  • Leading and supporting Account Manager colleagues in developing their own accounts
  • Ensuring that excellent levels of customer service are maintained at all times
  • Brokering the successful transition of new business into well-executed ongoing work
  • Collaborating with colleagues to drive continuous process improvement in response to changing customer requirements

Skillset:

  • Lead others and develop persuasive and compelling business propositions
  • Excellent communicator with demonstrable negotiating and influencing skills
  • A good listener, highly customer focused, with a consultative and collaborative account management style
  • An ability to build trust and rapport with customers
  • An ability to identify opportunities for process improvement and make change happen

This is a challenging and rewarding role that requires a strong commercial acumen, excellent communication skills, and a flexible and adaptable approach. If you have the right skills and experience, we encourage you to apply for this exciting opportunity.

Salary: £55,000 - £75,000 per annum (dependent on experience)

About Us

Dee Set is a leading provider of end-to-end retail solutions in the UK. We pride ourselves on delivering exceptional customer experiences and driving business growth for our clients.

Benefits

We offer a range of benefits to our employees, including:

  • A competitive salary package
  • Opportunities for career development and progression
  • A supportive and collaborative team environment
  • A comprehensive training program

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