Refrigeration Maintenance Specialist
2 weeks ago
We are seeking an experienced Refrigeration Service and Maintenance Engineer to join our team at JLB Recruitment Ltd.
The successful candidate will have a strong background in refrigeration maintenance and repair, with a minimum of three years' experience in the industry.
The role will involve carrying out reactive and planned works to ensure permanent repair of issues, providing root cause feedback and analysis to the service desk team, and ensuring excellent service and communication with customers.
Duties:
- Undertake reactive works issued through the Service desk within set time frames to ensure customer expectations are met.
- Troubleshoot and carry out diagnostic and fault finding of plant and equipment as required and advise Customer, Supervisors, and Service Managers of the repairs required.
- Carry out planned maintenance to service equipment to our high standards by reducing call volumes and refrigerant usage by ensuring equipment investigations are carried out establishing the root cause of faults and reducing breakdowns after our through inspection of the plant.
- Complete all necessary paperwork, customer in-store e-based systems, and administration and return to relevant parties as required, in real time (same day).
- Update all job details in PDA in real time.
- Liaise with the Service team and spares team to order parts for breakdowns and where vehicle stocks are depleted and specialist parts are required.
- Take a proactive approach to client liaison and ensure that concerns are dealt with or relayed to management as appropriate.
- Assist in achieving 100% PPM maintenance completion when required.
- Ensure the Company is always promoted in a professional manner, maintaining an appropriate attitude and appearance in front of the Customer.
- Aid assistance for other engineers and maintenance teams where required.
- Communicate to supervisors and account managers to ensure quotes for identified additional works are submitted to customers.
- Monitor and ensure van stock levels are appropriate to allow for a first-time fix percentage.
Requirements:
- Qualifications in Refrigeration
- Minimum of three years Refrigeration experience
- A full driving license
- Relevant qualifications in date
We offer a competitive salary, door-to-door pay, standby allowance, overtime, company vehicle, pension, mobile phone, and uniform to the successful applicant.
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