Customer Service Operations Specialist

3 days ago


Carlisle, Cumbria, United Kingdom The Cumbria County Council Full time

At The Cumbria County Council, we are seeking a highly skilled Customer Service Operations Specialist to join our team. This is an exciting opportunity for a motivated and customer-focused individual to contribute to the delivery of top-level customer service.

The successful candidate will be responsible for providing exceptional customer service, resolving complex queries, and working collaboratively with colleagues to achieve outstanding results. With excellent communication skills, adaptability, and a proactive approach, you will thrive in this role and make a significant impact on our customers' experiences.

This position offers a competitive salary of £27,711 - £28,624 per annum, plus a range of benefits including flexible working arrangements, comprehensive training and development opportunities, and a generous holiday allowance.

We value diversity and inclusivity at The Cumbria County Council, and we strive to create a workplace that reflects the communities we serve. If you are passionate about delivering exceptional customer service and want to join a dynamic team, please apply for this exciting opportunity.



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