Restaurant Operations Manager

6 days ago


Thatcham, West Berkshire, United Kingdom British Garden Centres Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to oversee the smooth functioning of our busy hospitality venue. This role involves managing staff, ensuring excellent customer service, and driving business growth.

About the Role
  • This is a dynamic position that requires strong leadership and communication skills.
  • The ideal candidate should have previous experience as a Deputy Manager or in a similar role.
Salary and Benefits
  • A competitive salary of £35,000 - £45,000 per annum, negotiable dependent upon skills and experience.
  • No evening work, split shifts, or unsociable hours, year-round business.
  • Security of working in a well-established expanding family business & the associated benefits.
  • 50% meal discount at any British Garden Centres restaurant & 20% discount at any BGC store.
Key Responsibilities
  1. Organising team schedules, handling staff issues and sick leave.
  2. Evaluating employee performance and providing training and guidance as needed.
  3. Managing various department-specific initiatives and ensuring that these are completed within scope, time, and budget.
Requirements
  • Previous experience working in a busy hospitality venue.
  • Thorough understanding of allergens and food safety.
  • Excellent communication skills and ability to work as part of a team.
  • Strong IT and communication skills.
  • Flexible in terms of days and hours worked to meet business demands.
  • Solid leadership qualities with an ability to engage with a large team to drive service and standards.


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