Waterways Operations Specialist
2 days ago
About the Role
We are seeking a skilled Field Asset Technician to join our team in Abergavenny. As a key member of our water and wastewater operations team, you will be responsible for undertaking day-to-day inspection, repair, and maintenance of assets to defined internal quality standards.
The ideal candidate will have a strong focus on customer service, with excellent communication and problem-solving skills. You will work closely with our scheduling team and line management to maximise productivity and efficiency.
A competitive salary of £35,000 per annum reflects the importance of this role, which involves delivering high-quality services while meeting health and safety, financial, KPI, statutory, quality, and contractual compliance requirements.
Key Responsibilities:
- Undertake day-to-day inspection, repair, and maintenance of water and wastewater assets to defined internal quality standards.
- Deliver exceptional customer service while meeting health and safety, financial, KPI, statutory, quality, and contractual compliance requirements.
- Work collaboratively with the scheduling team and line management to optimise productivity and efficiency.
- Provide regular job feedback to identify opportunities for improvement and minimise avoidable failures.
- Offer technical support to customers and colleagues as needed.
- Manage workload to ensure maximum flexibility, productivity, and effective time management.
- Participate in a range of activities, including O&M tasks, CFS testing, meter verification/installation, lifecycle works, private pipe services, and general site maintenance and cleaning duties.
- Maintain site standards to food-grade level, particularly on water assets.
- Support local operational incidents.
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