Client Services Director

1 day ago


Peterborough, Peterborough, United Kingdom Interaction - Huntingdon Full time
About the Role

We are looking for a skilled Client Services Director to join our team at Interaction - Huntingdon. This role involves leading our client services team, ensuring excellent communication and support throughout the lifecycle of projects.

The successful candidate will have experience in managing client relationships, coordinating project execution, and providing technical guidance. They should also possess strong leadership skills, collaboration abilities, and knowledge of web development frameworks such as HTML, CSS, and JavaScript.

This is an exciting opportunity for someone who wants to take their technical and project management skills to the next level. The ideal candidate will be passionate about delivering exceptional digital solutions and have a keen eye for detail.

Key Responsibilities:
  • Lead our client services team, ensuring excellent communication and support throughout the lifecycle of projects.
  • Collaborate with internal teams, including designers and developers, to ensure projects are delivered on time and meet client expectations.
  • Provide technical insight to clients and internal teams, using expertise in CMS, CRM, WordPress, and eCommerce platforms.
  • Resolve any technical challenges that arise during project development and implementation, ensuring minimal disruption.
  • Develop and implement strategies to improve client satisfaction and retention.
Requirements:
  • At least 2 years of professional experience in managing website and software development projects.
  • Solid understanding of HTML, CSS, JavaScript, and popular web development frameworks.
  • Strong background in CMSs like WordPress, and experience with eCommerce platforms.
  • A keen eye for detail and the ability to address complex technical challenges effectively.
  • Excellent leadership skills, with the ability to motivate and direct a team.
Estimated Salary:

£35,000 per annum, based on location and industry standards.

Benefits include casual dress, company events, company pension, cycle to work scheme, discounted or free food, free parking, and on-site parking.

If you're passionate about working on innovative projects and delivering outstanding client service, please apply below.



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