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Operations Excellence Specialist

2 months ago

London, Greater London, United Kingdom ARMS Innovations Ltd Full time

About ARMS Innovations Ltd

We are a rapidly growing organisation that is winning contracts across the UK. Our company is experts in Asset Lifecycle Management, offering our clients innovative software solutions, service contracts, and consultative expertise through our proprietary Quality Management System (QMS). We deliver our best-in-class asset and resource management software and consultancy services to a broad range of clients across multiple sectors.

Job Overview

This is an exciting opportunity for a positive, adaptable, and driven individual to join our team as an FM Consultant. Our FM team helps our clients to optimise their facilities management services using ARMS software; from aligning the FM strategy with that of their business, through the development of operational structures and processes, to the procurement of the best possible supply chain supported by efficient and effective performance management and benchmarking tools.

The Role

As an FM Consultant, you will be part of a growing team of like-minded energetic individuals with a passion for delivering excellence in engineering asset reliability, efficiency, continuous improvement, safety, and compliance. Your responsibilities will include:

  • Ensuring quality, quantity, and completeness of assigned tasks.
  • Planning and scheduling implementation efforts associated with assigned projects.
  • Providing day-to-day project management of commissions to ensure compliant and effective delivery as agreed with clients.
  • Guiding and assisting clients at every step of project implementation and the ARMS Quality Management System.
  • Designing and developing asset contingency strategies.
  • Able to independently complete tasks and activities, assume responsibility for personal time management, and work within the overall project timelines, even when faced with potentially tight deadlines.
  • Able to apply FM industry best practice to all elements of the role.
  • Capable of building strong, professional client relationships and identifying and resolving client's issues.
  • Capable of swiftly and effectively analysing information, selecting or suggesting from various options, and making decisions when parameters are not well-defined and require judicious consideration.

Requirements

To be successful in this role, you will need to possess the following qualifications and experience:

  • Familiarisation with asset management software such as CMMS, CAFM, or EAM solutions.
  • Ideally degree qualified or equivalent qualification in a related subject or appropriate industry experience.
  • Minimum of 2 years' experience in an operational role or 1 year's experience in a consultancy role.
  • Proficient and experienced in using MS office software including Outlook, Excel, Word, PowerPoint, Project, and Visio.

Desirable Qualities

The ideal candidate will possess the following qualities:

  • Self-motivated and pro-active problem solving with a natural passion for engineering.
  • A confident communicator, resourceful and proactive, with extensive stakeholder engagement and management experience.
  • Able to work alone and in teams; up to 4 days a week at client sites.
  • Attention to detail and capable of being able to manage multiple tasks simultaneously.
  • Excellent communicator with good written and presentation skills.
  • Good command of verbal and written English essential for report writing, producing documentation, as well as customer training.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth within the company. If you are a motivated and experienced FM professional looking for a new challenge, please apply for this exciting opportunity.