Automotive Service Advisor Trainee

5 days ago


Wallsend, North Tyneside, United Kingdom Stellantis Apprenticeships Full time
Job Title: Automotive Service Advisor Trainee

We are seeking a motivated and detail-oriented individual to join our team as an Automotive Service Advisor Trainee. This role offers a unique opportunity to learn the ins and outs of customer service and vehicle maintenance coordination within the automotive industry.

About the Role:
In this position, you will assist customers in scheduling service appointments, providing information on available services, and answering inquiries. You will also greet customers in a professional and courteous manner, ensuring a positive service experience.

Responsibilities:
- Assist customers in scheduling service appointments and providing information on available services
- Greet customers in a professional and courteous manner, ensuring a positive service experience
- Liaise between customers and service technicians to convey vehicle concerns, service requirements, and estimated completion times
- Learn to interpret vehicle maintenance schedules, service manuals, and repair estimates to provide accurate recommendations to customers

Requirements:
- Grade C/4 or above in Maths and English or equivalent
- A strong interest in learning about the service and maintenance of petrol, diesel, hybrid, and electric vehicles
- Basic computer skills for documentation and communication purposes
- Working towards or in possession of a valid driver's license and clean driving record

Benefits:
- Competitive salary: £18,000 - £22,000 per annum, depending on location and experience
- Opportunity to develop valuable skills and knowledge in the automotive industry
- Access to training and development programs to enhance your career prospects
- Working in a dynamic and supportive team environment

About Stellantis Apprenticeships:
Stellantis Apprenticeships offers a comprehensive training program that combines hands-on experience with theoretical knowledge. Our apprentices work alongside experienced professionals to gain valuable skills and expertise in the automotive industry.

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