Observability Platform Operations Manager

5 days ago


Luton, Luton, United Kingdom easyJet Full time
About the Role

We are seeking a highly skilled Service Delivery Excellence Lead - IT Infrastructure to join our ITSO organisation. As part of this role, you will be responsible for managing asset, patch compliance, and disaster recovery planning to ensure platform integrity and compliance.

You will align service integration strategies with platform objectives, assess service delivery issues, and ensure smooth service transitions. Additionally, you will monitor and enhance the value delivered by platform processes, supported by the Value and Performance team.

This role requires strong leadership skills, as you will collaborate with the Service Integration Lead and the Community of Practice to drive process improvements and feedback implementation.



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