Criminal Fines Recovery Agent

3 days ago

Clevedon, North Somerset, United Kingdom Brook Street Full time

Become part of a dynamic team at Brook Street (UK) Ltd, working alongside the Ministry of Justice to deliver exceptional services. We are currently recruiting for a Fines Officer role within the HM Courts and Tribunal Service (HMCTS) team in Newport.

About the Job:
  • This is an excellent opportunity to work in a fast-paced contact centre environment, supporting the Criminal Fines Collection and Enforcement service
  • You will be responsible for handling telephone enquiries, updating records on our in-house computer system, and providing top-notch customer service

As a successful candidate, you can look forward to:

  • A competitive rate of pay (£24,000 - £27,000 per annum), reflecting your skills and experience
  • Full training and induction, ensuring your success in this role
  • Accrued holiday hours as you work, giving you time to relax and recharge
  • Brook Street (UK) Ltd's back-office support and mentoring, helping you to grow in your career
  • No weekend work, with a typical shift pattern of Monday to Friday, 9am-5pm

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