Service Operations Manager

18 hours ago


Poole, Poole, United Kingdom Rubicon Recruitment Group Full time

We are looking for a highly skilled Service Operations Manager to join our team at Rubicon Recruitment Group. As Head of Service, you will lead growth, focusing on achieving monthly targets and annual budget objectives.

You will be responsible for developing innovative service solutions, establishing a high-performing remotely managed field service capability, and delivering exceptional customer experiences. The ideal candidate will have experience in a manufacturing and contracting environment, with proven success in driving change and improving operational excellence.

This role offers a competitive salary of £65,000, as well as additional benefits including Health Cash Plan, Cycle to Work Scheme, Employee Discount, Value Awards, and 24 days holiday + BH.

Key Responsibilities:
  1. Develop and execute a 5-year business plan for profitable growth in service and aftersales.
  2. Travel across the UK, Ireland, Germany, and France, requiring occasional early starts and late finishes.

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