Advice Service Director

4 weeks ago

Newell Green, United Kingdom Harris Hill Full time

Exciting Interim Opportunity: Advice Service Manager

Harris Hill is seeking an experienced Interim Advice Service Manager to lead the advice service team during a 6-month contract. This is a unique opportunity to step into a key leadership role, ensuring the effective delivery of essential services to the local community.

About the Role:

As the Interim Advice Service Manager, you will be instrumental in maintaining smooth operations while the organisation undergoes a structural review and recruits a permanent Head of Advice. This role involves managing a dedicated team of staff and volunteers, ensuring the highest quality advice is provided to those in need.

Key Responsibilities:

• Lead and manage daily operations of the advice service, ensuring staff and volunteers are effectively supported, trained, and supervised.

• Maintain and improve the quality of advice delivered to clients across a range of areas, including housing, debt, employment, and benefits.

• Support the expansion of the volunteer team, particularly in the delivery of services in the Slough area.

• Work closely with the Chief Officer and interim Head of Advice on service planning, ensuring staffing and resources are in place to meet demand.

• Contribute to the organisation's ongoing review of advice service structure, with a focus on long-term sustainability.

Candidate Profile:

• Proven experience in managing advice services or similar roles, with a track record of delivering high-quality performance.

• Strong leadership and team management skills, with the ability to inspire and develop staff and volunteers.

• Excellent communication skills, with the ability to work effectively at all levels of the organisation.

• Expertise in advice areas such as housing, benefits, debt, and employment, ensuring that staff and volunteers are supported in handling complex cases.

What's On Offer:

• Competitive salary: £40,000 to £45,000 (FT, pro-rata for part-time).

• 6-month interim contract, with the possibility of part-time reduced hours for exceptional candidates (minimum 30 hours per week).

• 5% employer pension contribution.

• 25 days holiday + 8 public holidays.

• Flexible hybrid working, with offices in Bracknell and Maidenhead and outreach services in Slough.

• Free parking and access to an employee perks and assistance programme.

Harris Hill is a leading charity recruitment specialist and a certified B CorpTM, committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality, and other protected characteristics.

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