Market Research Specialist

3 days ago


Shrewsbury, Shropshire, United Kingdom University of Massachusetts Medical School Full time

Explore a career opportunity as a Survey Research Interviewer at the University of Massachusetts Medical School.

Salary: $60,000 per year.

About this role:

The University of Massachusetts Medical School is seeking a motivated and detail-oriented individual to join our team as a Survey Research Interviewer. In this role, you will be responsible for conducting interviews via telephone by reading survey questions from a computer screen and entering the answers into the survey system.

Main Responsibilities:

  • Conduct high-quality interviews by telephone and accurately enter responses to survey questions into the survey system.
  • Follow established survey research procedures and guidelines to ensure data integrity.
  • Persuade reluctant respondents to participate in the survey over the phone.
  • Maintain confidentiality of respondent information according to HIPAA and University guidelines.
  • Participate in quality assurance processes for all tasks.
  • Support the development and implementation of effective survey methodologies.
  • Collaborate with the Office of Survey Research team to achieve project goals.

Requirements:

  • High School diploma or equivalent required.
  • 0-6 months prior experience necessary.
  • Must have a quiet workspace with WiFi connectivity to maintain confidentiality of survey information.
  • Fluency in reading, writing, and speaking in English.
  • Bilingual proficiency (English and Spanish) highly preferred.
  • Good typing skills and ability to work efficiently in a fast-paced environment.
  • Availability to work varying shifts, including evenings and weekends, as required.


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