Market Research Specialist
3 days ago
Explore a career opportunity as a Survey Research Interviewer at the University of Massachusetts Medical School.
Salary: $60,000 per year.
About this role:
The University of Massachusetts Medical School is seeking a motivated and detail-oriented individual to join our team as a Survey Research Interviewer. In this role, you will be responsible for conducting interviews via telephone by reading survey questions from a computer screen and entering the answers into the survey system.
Main Responsibilities:
- Conduct high-quality interviews by telephone and accurately enter responses to survey questions into the survey system.
- Follow established survey research procedures and guidelines to ensure data integrity.
- Persuade reluctant respondents to participate in the survey over the phone.
- Maintain confidentiality of respondent information according to HIPAA and University guidelines.
- Participate in quality assurance processes for all tasks.
- Support the development and implementation of effective survey methodologies.
- Collaborate with the Office of Survey Research team to achieve project goals.
Requirements:
- High School diploma or equivalent required.
- 0-6 months prior experience necessary.
- Must have a quiet workspace with WiFi connectivity to maintain confidentiality of survey information.
- Fluency in reading, writing, and speaking in English.
- Bilingual proficiency (English and Spanish) highly preferred.
- Good typing skills and ability to work efficiently in a fast-paced environment.
- Availability to work varying shifts, including evenings and weekends, as required.
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