Sales Advisor

2 days ago


Enfield Town, Greater London, United Kingdom Bellway plc Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Advisor to join our team at Bellway plc. As a Sales Advisor, you will play a key role in delivering exceptional customer service and achieving sales targets.

Key Responsibilities
  1. Ensure the site and sales complex are maintained to a high standard, providing a welcoming environment for customers.
  2. Provide accurate and comprehensive information to customers, ensuring they have a seamless experience throughout the sales process.
  3. Guide customers through show homes, stock plots, and site, showcasing the product and features.
  4. Ensure customers are aware of Bellway's Health and Safety Policy and are accompanied by a representative at all times.
  5. Maintain accurate records using Bellway's CRM system, ensuring data integrity and customer satisfaction.
  6. Liaise with customers, solicitors, and financial advisors to progress sales and resolve any issues.
  7. Arrange for customers to attend home demonstrations and ensure a smooth handover process.
  8. Assist customers post-completion with any defects or customer care issues.
  9. Attend and minute weekly Sales/Site Meetings with the Site Manager, contributing to sales strategy and growth.
Requirements
  1. Experience in a face-to-face sales environment, preferably in residential house building.
  2. GCSE Maths and English – Grade 4/C or above (or equivalent).
  3. Effective negotiation and sales skills, strong communication and listening skills, and ability to work independently and as part of a team.
  4. IT literacy and adaptability to new systems, commitment to diversity and inclusion.
What We Offer
  1. Competitive basic salary + monthly commission.
  2. Contributory pension scheme.
  3. Access to discounts and benefits portal.
  4. ShareSave Scheme.
  5. Cycle to Work Scheme.
  6. Life assurance.

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