Hospital Administrative Assistant
3 weeks ago
Job Summary:
We are seeking a skilled and experienced Receptionist to join our team at Spire Cambridge Lea Hospital. The ideal candidate will be able to work on a flexible basis, covering various shifts including evenings and weekends.
Key Responsibilities:
- Welcoming and registering patients, including accurate collection of credit card details and patient information.
- Directing patients, consultants, and hospital teams as required, in a warm and professional manner.
- Compliance with NHS forms and processes.
- Processing in-patient/out-patient charges.
- Cash handling within the parameters of the 'Handling Cash Policy'.
- Discharge of patients onto computer system, ensuring accuracy of all information.
- Managing the hospital switchboard, responding to calls and enquiries in a timely manner.
- Undertaking various clerical duties, including checking bed status reports and ordering newspapers.
Requirements:
- A personable individual with the ability to work on own initiative and as part of a team.
- Good basic PC skills, including Word, Excel, and Outlook.
- Excellent customer service skills.
- High degree of accuracy in administration.
- Great communication skills at all levels.
- Experience in a customer service environment.
- Experience with information management systems.
- Switchboard experience desirable.
Working Hours: 06:30 – 21:30 Monday - Friday with occasional Saturdays and Sundays 6:30am - 19:00pm
Contract Type: Bank
Benefits:
- Competitive rates for bank colleagues.
- Employed colleagues receive a comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and private medical insurance.
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