Senior Customer Service Engineer
1 day ago
We are seeking a Senior Customer Service Engineer - Software to join our team at Yokogawa Marex. In this role, you will be responsible for delivering exceptional customer service to our global customers, ensuring their software needs are met and exceeded.
You will work closely with the product development team to provide feedback on user experience, solve issues, and recommend improvements. This is an exciting opportunity to work with cutting-edge technology and make a real impact on our customers' success.
The successful candidate will have a strong software technical background, experience in troubleshooting and deploying software packages and solutions, as well as excellent communication skills both verbal and written.
Key Responsibilities:
- Deliver exceptional customer service to global customers
- Provide feedback to the product development team on user experience
- Solve issues and recommend improvements to existing software solutions
- Develop and deliver training courses to customers and internal stakeholders
- Stay up-to-date with industry trends and emerging technologies
What We Offer:
- A competitive salary of £55,000 - £80,000 per annum, depending on experience
- 37 hours per week (Monday to Friday), with flexibility required to meet customer and business needs
- A permanent contract with benefits, including pension with company contribution, death in service cover, bonus, healthcare, 25 days holiday plus bank holidays with increments based on length of service
- Exciting challenges within a global organization that encourages a high degree of individual responsibility, with excellent career opportunities
-
Product Engineering Manager
4 weeks ago
Cowes, Isle of Wight, United Kingdom The Engineer Full timeJob Title: Product Engineering ManagerLocation: We offer a range of hybrid and flexible working arrangements.Salary: Up to £65,000 depending on experienceKey Responsibilities:Influence Engineering decisions across the full lifecycle and exposure to a broad product and customer portfolioManagement and development of an Engineering team, supporting individual...
-
Customer Service Professional
2 days ago
Cowes, Isle of Wight, United Kingdom Yokogawa Electric Corporation Full timeRole ResponsibilitiesThis is an exciting opportunity for a highly skilled Customer Service Professional to join our dynamic team. Your primary responsibilities will include:Providing world-class technical support to end-users and engineers via phone, remote sessions, or on-site visits.Collaborating with the product development team to identify and resolve...
-
Senior Mechanical Engineer
3 weeks ago
Cowes, Isle Of Wight, United Kingdom BAE Systems Full timeJob Title: Senior Mechanical Engineer Location: Cowes. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role. Salary: Up to £50,000, dependent on skills and experiences What you’ll be doing: Defines the qualification obligations for the assurance hold points during...
-
Senior Mechanical Engineer
2 weeks ago
Cowes, Isle Of Wight, United Kingdom myGwork Full timeThis job is with BAE Systems, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: Senior Mechanical Engineer Location: Cowes. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about...
-
Senior Software Engineer
2 weeks ago
Cowes, Isle Of Wight, United Kingdom myGwork Full timeThis job is with BAE Systems, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: Senior Software Engineer Location: Isle of Wight (Full time onsite) Salary: Circa £55,000 commensurate with skills and experience What you’ll...
-
Senior Software Engineer
3 weeks ago
Cowes, Isle Of Wight, United Kingdom BAE Systems Full timeJob Title: Senior Software EngineerLocation: Isle of Wight (Full time onsite)Salary: Circa £55,000 commensurate with skills and experience What you’ll be doing:Under limited technical supervision apply experience to design & develop solutions, resolve engineering issues and problems for a range of software products as part of a 30 strong software team...
-
Senior Software Quality Assurance Engineer
1 month ago
Cowes, Isle of Wight, United Kingdom BAE Systems Full timeJob Title: Senior Software Quality Assurance EngineerLocation: Not SpecifiedSalary: CompetitiveJob Summary:We are seeking a Senior Software Quality Assurance Engineer to join our team at BAE Systems. As a Senior Software Quality Assurance Engineer, you will be responsible for managing the production of automated and manual tests to ensure that the software...
-
Senior Mathematical Systems Modeller
2 weeks ago
Cowes, Isle of Wight, United Kingdom Aeropeople Limited Full timeJob Title: Senior Systems Mathematical Modeller About the RoleWe are seeking a highly skilled Senior Systems Mathematical Modeller to join our team at Aeropeople Limited. As a Senior Systems Mathematical Modeller, you will be responsible for conducting mathematical modelling and simulation development, devising and evolving algorithmic and design solutions...
-
Senior Systems Engineer
1 month ago
Cowes, Isle of Wight, United Kingdom https:www.energyjobline.comsitemap Full timeJob Title:Senior Systems Engineer – Systems Engineering (Architecture)Location:Remote or on-site opportunities available. We offer a range of flexible working arrangements – please speak to your recruiter about the options for this role.Salary:CompetitiveKey Responsibilities:Develop and manage the Systems Engineering tooling and infrastructure...
-
Lift Service Technician
2 weeks ago
Cowes, Isle of Wight, United Kingdom Stirling Warrington Full time £48,000Job Opportunity for Lift Installation and Repair EngineerWe are a well-established Lift Service, Installation and Repair company based in the UK, seeking a skilled Lift Installation and Repair Engineer to join our team. The ideal candidate will have a strong background in lift maintenance and repair, with a focus on delivering high-quality services to our...
-
Senior Systems Engineer
2 weeks ago
East Cowes, Isle of Wight, United Kingdom GKN Aerospace Full timeJob SummaryWe are seeking a highly skilled Senior Systems Engineer to join our Defence - Systems Engineering & Technology team at GKN Aerospace.The successful candidate will provide technical expertise/input and validation towards project development teams, leading the development and integration of technical solutions compliant with customer, regulatory,...
-
Lift Service Technician
3 weeks ago
Cowes, Isle of Wight, United Kingdom Stirling Warrington Full timeWe are seeking an experienced Lift Service Engineer to join our team at Stirling Warrington. As a Lift Service Engineer, you will be responsible for providing excellent customer service and ensuring that lifts are installed, maintained, and repaired to the highest standards.Key Responsibilities:Carry out routine maintenance and repairs on lifts to ensure...
-
Senior Software Development Expert
3 weeks ago
Cowes, Isle of Wight, United Kingdom BAE Systems Full timeJob Summary:As a Senior Software Development Expert at BAE Systems, you will apply your expertise to design and develop sub-system solutions, resolving engineering issues and providing guidance to colleagues. Your experience in software development will be essential in delivering cutting-edge solutions. Key Responsibilities:Design and develop sub-system...
-
Senior Systems Engineer
3 weeks ago
East Cowes, Isle of Wight, United Kingdom GKN Aerospace Full timeGKN Aerospace is a pioneering aerospace company that is reimagining air travel. Our mission is to create sustainable solutions that protect our planet, and we're committed to achieving this through innovative technologies and engineering excellence. As a key member of our Defence - Systems Engineering & Technology team, you'll play a critical role in...
-
Lift Service Professional
3 weeks ago
Cowes, Isle of Wight, United Kingdom Stirling Warrington Full timeWe are seeking a highly skilled Lift Service Engineer to join our team at Stirling Warrington. As a key member of our elevator maintenance team, you will be responsible for ensuring the safe and efficient operation of our clients' lifts. Key responsibilities will include:Carrying out routine maintenance and repairs to lifts, including electrical and...
-
Senior Software Test Engineer
2 weeks ago
Cowes, Isle Of Wight, United Kingdom myGwork Full timeThis job is with BAE Systems, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Job Title: Senior Software Test Engineer Location: Cowes Salary: Up to £60,000 dependent on experience What you’ll be doing: Managing the production...
-
Thermal Systems Engineer
1 day ago
Cowes, Isle of Wight, United Kingdom BAE Systems Full timeJob Overview:">This role is part of the Mechanical Engineering Radar team at BAE Systems Naval Radar, where we provide radar products and support services to diverse customers worldwide. As a Principal Mechanical Engineer – Thermal, you will be responsible for leading the development and validation of thermal models to predict performance under varied...
-
Senior Systems Engineer
1 month ago
East Cowes, Isle of Wight, United Kingdom GKN Aerospace Services Limited Full timeSenior Systems Engineer - Electrical/Mechanical SystemsGKN Aerospace is a leading innovator in the aerospace industry, committed to sustainability and excellence. We're seeking a Senior Systems Engineer with a background in Electrical/Mechanical Systems to join our team in Cowes, Isle of Wight.As a Senior Systems Engineer, you will be responsible for...
-
Senior Systems Engineer
4 weeks ago
East Cowes, Isle of Wight, United Kingdom GKN Aerospace Full timeAbout the RoleGKN Aerospace is a leading innovator in the aerospace industry, and we're seeking a highly skilled Senior Engineer to join our team. As a Senior Systems Engineer, you will be responsible for developing, integrating, and implementing technical solutions and compliance documentation, ensuring they meet all relevant customer, regulatory, and...
-
Senior Systems Mathematical Analyst
1 month ago
Cowes, Isle of Wight, United Kingdom Aeropeople Limited Full timeSenior Systems Mathematical AnalystWe are seeking a highly skilled Senior Systems Mathematical Analyst to join our team at Aeropeople Limited. As a Senior Systems Mathematical Analyst, you will be responsible for conducting mathematical modelling and simulation development to devise and evolve algorithmic and design solutions to meet system capability and...