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Director of Quality Operations

2 months ago

Swindon, United Kingdom Thermo Fisher Scientific Full time
Job Description

Job Summary:

This is a senior-level leadership position responsible for providing strategic direction to the Quality organization of the Europe & APAC Business Unit, comprised of 5 facilities. As the Director of Quality Operations, you will have full direct oversight on all the quality units within the DPD EU&APAC network, which includes over 1100 colleagues across a variety of Quality sub-functional roles such as Quality Control, Quality Operations, Quality Systems, and Compliance and Regulatory.

Key Responsibilities:

  • Serve as a Role Model Leader by staffing and developing a strong Quality team in the region through continuous feedback, mentoring, and coaching.
  • Work closely with Business leaders in driving budgeted profit results, establishing objectives, and implementing preventative actions.
  • Establish both short-term and long-term objectives for your team.
  • Hold teams accountable for action plans and performance metrics to ensure key quality targets are achieved, and implement corrective actions for targets that are not met.
  • Develop and maintain positive relationships with key customers, vendors, and regulators, representing the company in its relationships with external entities.
  • Emphasize the critical need for on-time delivery through the lens of full compliance, driving this focus across all levels of the organization.
  • Lead all company activities in compliance with quality system regulations per cGMP standards and other regulatory entities, ensuring division participation and compliance.
  • Drive proactive talent management across sites in partnership with the Extended Quality Leadership team and Business Unit Leadership team to ensure a robust pipeline for key positions.
  • Ensure Practical Process Improvement (PPI) methodology is applied across the network.
  • Lead all aspects of the implementation of quality policies to ensure sites maintain the highest level of regulatory performance.

Requirements:

  • B.S. Degree in a scientific/technical field is required.
  • An advanced degree such as an MBA or Masters is a plus.
  • 15+ years of professional experience in the pharmaceutical industry.
  • Strong experience in sterile injectable operations.
  • Leadership experience with direct responsibility over multiple quality units is required for this role.
  • Previous experience in a CDMO is a strong plus.
  • Experience in adjacent areas such as Operational Excellence, Manufacturing, or other technical departments is considered a plus.
  • Capability to quickly build connections and develop trust with customers and colleagues, locally and globally.
  • Drive accountability and influence in a highly matrixed environment.
  • Prioritize with flexibility.
  • Collaborate with peers in other functions and with colleagues in other businesses or divisions.
  • Business-minded Leader committed to deliver results for patients and customers.
  • Change Champion.
  • Be passionate about team building, coaching, and mentoring.
  • Lead through ambiguity and uncertainty, assessing risks and making sound decisions.
  • The ability to travel regionally and globally (approximately 50%).