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Customer Service Representative

1 month ago

Burnley, Lancashire, United Kingdom WHSmith Full time

Job Title: Counter Assistant

About the Role:

We are seeking a skilled Counter Assistant to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.

Key Responsibilities:

  • Deliver an exceptional customer service to all customers.
  • Manage queues and ensure that customers can access the services they need quickly and simply.
  • Meet high standards of governance and attention to detail.
  • Be part of a team and support colleagues.

What We Offer:

We know you'll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, we'll reward you with a range of deals from retail partners that will help you save money and make memories.

About Us:

WHSmith have occupied our place as the Hub of the High Street and in our customers' hearts for over years. Our stores work hard to make customer and colleague journeys in life possible, marking the milestones with cards and gifts, providing escape and education with our books, and communication and currency in our Post Office Stores.

Format of Business:

High Street Store

Shift Pattern:

Weekdays - Days (Between 6am - 6pm)

Position Type:

Temporary

Hours / Week:

Full Time / Part Time

Part Time

Salary Up To:

£