Insurance Client Support Specialist
2 weeks ago
This is an exciting opportunity to join our team as a Commercial Account Handler, supporting our Small Business Team with insurance client emails, insurer queries, and diary entries. As a key member of our team, you will be responsible for building strong relationships with our clients and ensuring excellent service delivery.
About the Job
- Provide responsive support to commercial clients with various insurance policies.
- Manage general client inquiries, invite renewals, and maintain accurate records.
- Foster strong working relationships with the Commercial Team and wider business.
- Establish effective rapport with our panel of insurers.
- Work within FCA rules and guidance.
- Produce timely and accurate documents for all aspects of insurance needs.
- Maintain up-to-date client records and files.
- Build a good working relationship with clients' Account Executives and the wider client team.
- Grow accounts through new business, renewal, and mid-term adjustments.
- Maintain professional development by adhering to required training hours.
- Adhere to Company processes regarding FCA compliance and Treating Customers Fairly; ensure DPA, FCA, TCF, and other regulatory requirements are met.
Benefits of Working with Us
We offer a competitive salary range of £25,000 - £35,000 per annum, as well as opportunities for professional growth and development.
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