Complaints Resolution Specialist
3 days ago
{"h2": "About the Role", "p": "We are seeking a skilled Complaints Advisor to join our Legal and Regulatory team within our in-house Risk and Compliance department. As a key member of our team, you will be responsible for investigating and resolving incoming complaints from third parties, ensuring that our firm's policies and procedures are followed. Your expertise will be invaluable in advising on responses to complaints and implementing improved processes for dealing with third-party complaints.
", "ul": [{"li": "Investigate and resolve incoming complaints from third parties, ensuring compliance with our firm's policies and procedures"}, {"li": "Advise on responses to complaints and implement improved processes for dealing with third-party complaints"}, {"li": "Collaborate with our fee-earning teams to ensure effective complaint handling"}, {"li": "Review and update third-party complaints policies and procedures, as needed"}, {"li": "Work with colleagues to manage notifications to our Professional Indemnity insurers, if required"}, {"li": "Assist with reporting on third-party complaints to senior stakeholders and conduct root cause analysis"}], "h2": "Your Skills and Experience", "p": "We are looking for a highly skilled and experienced Complaints Advisor with a strong background in handling complaints at a regulated firm. Experience in a regulated law firm is preferred, but experience in other regulated firms will be considered. You must possess excellent analytical, communication, and organizational skills, with the ability to independently manage priorities and deadlines.
", "h2": "Our Team", "p": "Our Risk and Compliance team is dedicated to ensuring that our firm remains compliant with all regulatory requirements, including Data Protection, SRA, and FCA regulations. We are a collaborative and dynamic team that values innovation and commercial thinking.
", "h2": "About TLT LLP", "p": "TLT LLP is a fast-paced and forward-thinking law firm that helps clients stay ahead of the curve. We are committed to protecting, preparing, and progressing our clients, as well as our people, planet, and communities.
", "h2": "Our Benefits", "p": "We offer a competitive salary, annual pay review, and access to an extensive range of benefits, including 25 days' holiday (increasing to 30 days based on length of service) and private medical insurance. We also offer a flexible working approach, empowering our people to work in a place and at a time that meets their needs.
"}
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Complaint Resolution Specialist
4 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and effective manner.Key Responsibilities:Resolve customer complaints in a fair and efficient...
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Complaint Resolution Specialist
4 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and effective manner.Key Responsibilities:Resolve customer complaints in a fair and efficient...
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Complaint Resolution Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and efficient manner.Key Responsibilities:Resolve customer complaints in accordance with...
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Complaint Resolution Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and efficient manner.Key Responsibilities:Resolve customer complaints in accordance with...
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Complaint Resolution Specialist
1 week ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and efficient manner.Key Responsibilities:Resolve customer complaints in accordance with...
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Complaint Resolution Specialist
1 week ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and efficient manner.Key Responsibilities:Resolve customer complaints in accordance with...
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Complaints Resolution Specialist
4 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaints Resolution SpecialistHuntswood is seeking a skilled Complaints Resolution Specialist to join an exciting project for a large retail bank. As a Complaints Resolution Specialist, you will play a crucial role in resolving customer complaints in a timely and professional manner.Key Responsibilities:Resolve customer complaints using available systems...
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Complaints Resolution Specialist
4 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaints Resolution SpecialistHuntswood is seeking a skilled Complaints Resolution Specialist to join an exciting project for a large retail bank. As a Complaints Resolution Specialist, you will play a crucial role in resolving customer complaints in a timely and professional manner.Key Responsibilities:Resolve customer complaints using available systems...
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Complaint Resolution Specialist
2 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will play a critical role in providing a high-quality service to customers by resolving their complaints in a timely and effective manner.Key Responsibilities:Resolve customer complaints in a fair and...
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Complaint Resolution Specialist
2 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will play a critical role in providing a high-quality service to customers by resolving their complaints in a timely and effective manner.Key Responsibilities:Resolve customer complaints in a fair and...
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Complaints Resolution Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Huntswood Full timeJob Summary: Huntswood is seeking a skilled Complaints Resolution Specialist to join our team. As a Complaints Resolution Specialist, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve customer complaints in accordance with regulatory requirements and company...
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Complaints Resolution Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Huntswood Full timeJob Summary: Huntswood is seeking a skilled Complaints Resolution Specialist to join our team. As a Complaints Resolution Specialist, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Investigate and resolve customer complaints in accordance with regulatory requirements and company...
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Complaints Resolution Specialist
1 day ago
Bristol, Bristol, United Kingdom Huntswood CTC Limited Full timeComplaints Resolution SpecialistHuntswood CTC Limited is seeking a skilled Complaints Resolution Specialist to join their team. As a Complaints Resolution Specialist, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Resolve customer complaints using available systems and databasesCommunicate...
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Complaints Resolution Specialist
1 day ago
Bristol, Bristol, United Kingdom Huntswood CTC Limited Full timeComplaints Resolution SpecialistHuntswood CTC Limited is seeking a skilled Complaints Resolution Specialist to join their team. As a Complaints Resolution Specialist, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Resolve customer complaints using available systems and databasesCommunicate...
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Complaint Resolution Specialist
5 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and efficient manner.Key Responsibilities:Resolve customer complaints in accordance with...
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Complaint Resolution Specialist
5 days ago
Bristol, Bristol, United Kingdom Huntswood Full timeComplaint Resolution OpportunityHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for providing a high-quality service to customers by resolving their complaints in a timely and efficient manner.Key Responsibilities:Resolve customer complaints in accordance with...
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Complaints Resolution Specialist
4 days ago
Bristol, Bristol, United Kingdom Huntswood CTC Limited Full timeComplaints Resolution SpecialistHuntswood CTC Limited is seeking a skilled Complaints Resolution Specialist to join their team. As a Complaints Resolution Specialist, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Resolve customer complaints using available systems and databasesCommunicate...
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Complaints Resolution Specialist
4 days ago
Bristol, Bristol, United Kingdom Huntswood CTC Limited Full timeComplaints Resolution SpecialistHuntswood CTC Limited is seeking a skilled Complaints Resolution Specialist to join their team. As a Complaints Resolution Specialist, you will be responsible for resolving customer complaints in a timely and professional manner.Key Responsibilities:Resolve customer complaints using available systems and databasesCommunicate...
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Complaint Resolution Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Huntswood Full timeJob SummaryHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will play a critical role in providing a high-quality service to customers by resolving their complaints in a timely and professional manner.Key ResponsibilitiesResolve customer complaints in a fair and efficient...
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Complaint Resolution Specialist
2 weeks ago
Bristol, Bristol, United Kingdom Huntswood Full timeJob SummaryHuntswood is seeking a skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will play a critical role in providing a high-quality service to customers by resolving their complaints in a timely and professional manner.Key ResponsibilitiesResolve customer complaints in a fair and efficient...