Strategic Product Director

5 days ago


Swindon, Swindon, United Kingdom GRIDSERVE Full time
Job Overview

As a Product Lifecycle Management Leader at GRIDSERVE, you will develop and implement comprehensive product strategies for digital and physical products, ensuring seamless customer experiences across all touchpoints. This is a critical leadership role that combines the oversight of both digital and physical product lifecycles, driving innovation and fostering a culture of continuous improvement.

Key Responsibilities:

  • Strategic Leadership:
    • Develop and implement product strategies for digital and physical products, aligning with business objectives.
    • Lead and manage high-performing product teams, fostering creativity and collaboration.
    • Stay abreast of industry trends and emerging technologies to maintain a competitive edge.
    • Drive customer-centric product design and development.
  • Digital Product Leadership:
    • Oversee the lifecycle of all digital products, ensuring seamless integration of customer feedback.
    • Manage digital product budget and investment cases.
    • Collaborate with UX/UI designers to develop intuitive digital experiences.
    • Lead user research and testing to inform product development.
  • Physical Product & Retail Leadership:
    • Oversee product lifecycle management for physical products and retail operations, ensuring a consistent customer experience.
    • Manage the product catalogue and customer experience design for retail locations.
    • Work with construction and delivery teams to ensure physical product design and delivery meet specifications.

Requirements:

  • Extensive experience in digital and physical product management, with a proven track record of delivering customer-centric solutions in a high-growth environment.
  • Strong background in managing multi-location retail operations and digital platforms, with expertise in product lifecycle management and UX/UI design.


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