Strategic Product Director
5 days ago
As a Product Lifecycle Management Leader at GRIDSERVE, you will develop and implement comprehensive product strategies for digital and physical products, ensuring seamless customer experiences across all touchpoints. This is a critical leadership role that combines the oversight of both digital and physical product lifecycles, driving innovation and fostering a culture of continuous improvement.
Key Responsibilities:
- Strategic Leadership:
- Develop and implement product strategies for digital and physical products, aligning with business objectives.
- Lead and manage high-performing product teams, fostering creativity and collaboration.
- Stay abreast of industry trends and emerging technologies to maintain a competitive edge.
- Drive customer-centric product design and development.
- Digital Product Leadership:
- Oversee the lifecycle of all digital products, ensuring seamless integration of customer feedback.
- Manage digital product budget and investment cases.
- Collaborate with UX/UI designers to develop intuitive digital experiences.
- Lead user research and testing to inform product development.
- Physical Product & Retail Leadership:
- Oversee product lifecycle management for physical products and retail operations, ensuring a consistent customer experience.
- Manage the product catalogue and customer experience design for retail locations.
- Work with construction and delivery teams to ensure physical product design and delivery meet specifications.
Requirements:
- Extensive experience in digital and physical product management, with a proven track record of delivering customer-centric solutions in a high-growth environment.
- Strong background in managing multi-location retail operations and digital platforms, with expertise in product lifecycle management and UX/UI design.
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