Adult Community Services Coordinator
1 month ago
This is an exciting opportunity to join our team at Stockport Community, providing exceptional patient care and administrative support to our patients and staff.
Main Responsibilities:- Provide reception and administrative support for the smooth running of clinical community services.
- Be the first point of contact for visitors, providing information and directions, and meet and greet.
- Answer enquiries via phone, email, or face-to-face in relation to patient care.
- Provide a full range of administrative tasks using IT skills in Microsoft packages, ensuring a high standard of accuracy and attention to detail.
- Work in close liaison with NHS colleagues, patients, and the public.
- Access and update patient records via the Electronic Patient Record system.
- Work as part of a team and carry out tasks set by the Assistant Business Support Manager.
- Be conversant with all the services offered within the integrated care business group.
- Knowledge of the Data Protection Act, Patient Confidentiality, Risk Management, and Health and Safety Procedures.
- Complete all Mandatory Training and E-Learning as required.
- Undertake collation of data to assist in audits at community sites as directed by the Assistant Business Support Manager.
- Support the Assistant Business Support Manager in the smooth running of the services provided in the community healthcare setting.
- Provide cover across Stockport during periods of colleagues' annual leave and sickness absences.
- English and Maths, GCSE, CSE, O-Level, level 2 or A-C or above, or equivalent qualifications, or equivalent experience.
- RSA/ECDL/IT Qualification or equivalent.
- Experience of Microsoft Office, particularly Word and Excel.
- General knowledge of office/administration procedures.
- Knowledge of NHS Environment.
- Good written and verbal skills.
- Ability to use own initiative.
- Ability to prioritise own workload.
- Excellent attention to detail.
- Car driver/ability to travel.
- Flexibility to cope with changing needs of the job.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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