Senior Field Service Professional

3 weeks ago


Enfield Town, Greater London, United Kingdom HENSOLDT UK trading as Kelvin Hughes Limited Full time
Job Title:

Sr. Field Service Professional

About the Role:

This position involves extensive field work to support customers globally, conducting various activities on naval vessels, commercial vessels, and shore-based systems.

Compensation:

£40,000 - £60,000 per annum (dependent on experience)

Key Responsibilities:
  • Travel within the UK and overseas destinations for service interventions, including installation, commissioning, troubleshooting, and acceptance tests.
  • Prepare and submit detailed service reports and expenses in a timely manner.
  • Communicate effectively with line management regarding technical issues encountered in the field.
  • Support the Customer Services Technical Helpdesk by responding to customer inquiries and providing technical advice when required.
  • Foster Quality, Improvement, and Customer Satisfaction.
  • Maintain awareness of all Health and Safety rules and regulations during working hours.
  • Participate in training courses as needed.
  • Be prepared to work beyond normal 37-hour weeks or anti-social hours while adhering to contractual obligations.
Requirements:
  • Ability to read and interpret technical manuals.
  • Knowledge of computers, hardware, and software applications.
  • Basic Networking knowledge.
  • Self-motivated individual.
  • Full driving licence.
  • Valid passport.
  • Experience in field servicing, preferably in marine environments.
  • ONC qualification or equivalent preferred but not essential.
Physical Attributes:
  • Able to walk 300-400 metres with a tool kit weighing up to 10 Kilos.
  • Able to ascend the equivalent of 10 flights of stairs and then climb a further 10 metres on a ladder.
  • Able to navigate tight spaces requiring twisting and manoeuvring.
  • Able to work at heights up to 70 metres.
About Us:

HENSOLDT UK is a world leader in maritime navigation and surveillance radar systems.



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