Food Service Manager

3 days ago


London, Greater London, United Kingdom Eataly Retail UK Limited Full time

**Job Summary:** We are looking for a skilled Food Service Manager to lead our deli counter team at Eataly London. The successful candidate will be responsible for overseeing the day-to-day operations of the counter, ensuring high standards of quality, safety, and cleanliness are maintained.

About the Company:

Eataly is a vibrant Italian marketplace offering high-quality food, beverages, and kitchen essentials. Our London location brings the best of Italy to the UK, providing customers with authentic Italian products, fresh produce, and expert culinary experiences.

About the Role:

The ideal candidate will have previous experience in a similar role, with a proven track record of leading and motivating teams. They will also possess excellent communication and organizational skills, with the ability to work effectively in a fast-paced environment.

Responsibilities:

  • Oversee the day-to-day operations of the deli counter
  • Ensure high standards of quality, safety, and cleanliness are maintained
  • Lead and motivate a team of fresh counter associates
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless service delivery

Benefits:

  • £15.00 + 10% quarterly bonus (approximately £16,800 per annum)
  • 30-day holiday allowance that increases with length of service (pro-rata)
  • Free meal on shift
  • Internal career progression and global opportunities across Eataly stores
  • 20% employee discount across retail, bars, and restaurants


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