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Account Management Professional

2 months ago


Leicester, Leicester, United Kingdom Gi Group Operations Full time
Account Management Specialist

Gi Group Operations is seeking a skilled Account Management Specialist to join our team. As an Account Management Specialist, you will be responsible for managing, servicing, and growing both new and existing accounts.

Key Responsibilities:
  • Manage key client communications for sales and service accounts, ensuring the recruitment and fulfillment of roles and progression of the account via spend and relations.
  • Achieve daily and weekly activity targets for spec calls to service accounts and client meetings.
  • Build strong relationships with clients and candidates through constant contact and rapport building.
  • Offer a quality service to clients by selecting applicants through good job matching and tight control, ensuring all suitable candidates have completed required client-specific documentation and site tours where necessary.
  • Support the resource for workers against key vacancies.
  • Monitor workers' performances daily and weekly to ensure client and worker satisfaction.
  • Recruit and sustain a workforce by interview and selection of quality applicants.
  • Advertise for a workforce in a manner that generates the largest/best quality response while complying with Gi Group and legal requirements.
  • Develop relationships with existing clients to avoid them becoming dormant or lapsed.
  • Structure activity to maximize revenues and positive outcomes on client calls and client meetings.
  • Adhere to agreed work/action plans.
  • Cross-sell other divisions within the business at every opportunity.
Requirements:
  • Excellent communication skills
  • Arithmetical competence
  • Methodical
  • Organizational skills
  • Problem-solving skills
  • Negotiation skills
  • Time Management Skills
  • Ability to work under pressure
  • Able to work on own initiative and as part of a team
  • Full driving license and access to own vehicle

Gi Group Operations is committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Gi Group Privacy Statement. To view a copy and to help you understand how we collect, use, and process your personal data, please visit the Privacy page on our Gi Group website.