Portfolio Management Specialist
4 days ago
Job Summary
">This role involves overseeing daily operations across multiple sites, ensuring seamless delivery of hard and soft FM services to high-profile clients. The successful candidate will possess exceptional experience in people management, process implementation, and day-to-day operations.
">Main Responsibilities
">- ">
- Ownership of day-to-day operations, including daily management of Pareto teams and specialist service partners, covering all core functions within management, front-of-house, cleaning, security, engineering, H&S management, postroom, catering, and ancillary services.">
- Weekly operational briefings with the client representative to explain operational challenges and opportunities across the portfolio, documented and shared with key stakeholders.">
- Completion of monthly management reports covering all services across all sites, extending to quarterly strategic reviews delivered to senior stakeholders.">
- Full accountability for understanding baseline contracts and ensuring base services are delivered without exception, reporting weekly/monthly/quarterly to meet contract requirements.">
- Acting as the senior point of decision making for the team and key point of escalation to ensure the client is free to manage at a strategic level.">
- Completion of HR-related tasks, including appraisals, salary reviews, and disciplinary procedures.">
- Managing core sub-contractors effectively, ensuring they operate in line with specifications and deliver value for money.">
- Completing quarterly audit reviews with core sub-contractors, including SLA scoring.">
- Providing support for large-scale projects across the portfolio.">
- ">
Additional Important Areas
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- Health & Safety Management">
- Service Delivery">
- People Management">
- Client Liaison">
Essential Criteria
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- Suitable, recent, and relevant FM experience">
- A minimum of IOSH Managing Safely qualified or equivalent.">
- Strong knowledge of FM service delivery across all service lines">
- Excellent planning and organisational skills">
- Excellent verbal, written communication, and presentation skills">
- Strong IT skills">
- Ability to manage own workload and work on own initiative">
- Ability to work in, and adapt to, a rapidly changing environment">
- Comfortable challenging poor standards or behaviour and implementing change">
- Ability to work co-operatively with others to complete tasks and implement process improvements.">
- Multi-site FM management experience preferred">
Salary: £55K (dependent on experience)
">Location: Multiple Sites - London
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