Project Lead
2 weeks ago
Job Summary:
We are seeking an experienced Project Lead to manage the transfer of exit activity from Capita, currently covered by the "5C's" contract.
The role involves liaison with external and internal stakeholders, managing and escalating risk issues to ensure a seamless transfer of services back to Somerset Council by the end of 2025.
This is a high-profile project involving the transfer of a regulatory service, customer data, and frontline customer access.
The Project Lead will be responsible for planning and managing the project, applying sound judgement, and identifying and solving problems.
The key duties and accountabilities include:
- Plan and manage the project
- Apply sound judgement and problem-solving skills
- Revenues and Benefits
- Land Charges
- Customer Services relating to Revenues and Benefits
- Risk management and financial tracking
- Communication and TUPE transition
- Data transfer and security
The ideal candidate will have experience managing complex projects with multiple internal and external stakeholders and a project management qualification.
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