Care Support Specialist
3 days ago
As a Care Support Specialist with Sanctuary Group, you will play a vital role in supporting individuals who have faced homelessness to achieve their full potential and live independently.
The salary for this position is estimated to be around £12.50 per hour, depending on experience and qualifications.
Key Responsibilities:
- Providing tailored support to our customers, focusing on maximizing their independence and confidence.
- Conducting thorough assessments to develop personalized support plans that meet individual needs.
- Serving as the primary point of contact for customer queries, ensuring prompt and effective resolution.
- Building strong relationships with customers, upholding their personal choice, privacy, and dignity.
- Collaborating with external support networks to enhance customers' overall wellbeing, health, and employability.
- Handling unexpected situations with poise and professionalism.
- Maintaining accurate and detailed records of customer interactions and progress.
Requirements:
- Prior experience working with adults who have experienced homelessness.
- A proactive attitude, flexibility, and a 'can-do' approach.
- Ability to work collaboratively as part of a team and autonomously when needed.
- Strong organizational skills, alongside proficient literacy and numeracy.
- Able to adapt quickly to changing priorities while meeting deadlines and targets.
- NVQ3 in Health and Social Care or willingness to pursue it is essential.
What We Offer:
- A range of online discounts and rewards from major retailers.
- Health and wellbeing plans to support your overall well-being.
- A variety of learning and development opportunities to enhance your career.
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