Technical Systems Analyst

3 weeks ago


Glasgow, Glasgow City, United Kingdom SThree Full time

Key Responsibilities:

The Technical Systems Analyst will be responsible for reviewing releases, upgrades, security patches, and fixes available from system software suppliers and identifying those which merit action. Maintains awareness of existing and emerging software and hardware solutions and develops upgrade plans. This role also involves collecting performance data to monitor system efficiency against published service level agreements, monitoring both resource usage and failure rates of installed systems, and providing feedback to management.

An essential part of this role is investigating potential and actual service problems and recommending solutions, researching business processes, and recommending upgrades or improvements. Follows formal procedures to plan and test proposed solutions, liaises with suppliers to obtain corrective code, installing and testing the code to ensure a permanent resolution, and gathering performance data and statistics from the IT platforms to enable valid and reliable conclusions to be drawn about resource usage and failure rates.

Salary Information: We offer a competitive salary of £45,000 - £55,000 per annum, depending on experience, plus benefits including bonus linked to company and personal performance, generous 28 days holiday allowance, plus public holidays, annual leave purchase scheme, five days paid Caregiver/Dependant leave per annum, five paid days off per year for volunteering, private healthcare, discounted dental insurance, and health care cashback scheme.



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