Technical Support Coordinator

3 days ago


Craigavon, United Kingdom Kingspan Water & Energy Ltd Full time
Your Opportunity
Kingspan Water & Energy Ltd is seeking a skilled Customer Service Executive to join our team. As a key member of our customer-facing department, you will be responsible for delivering outstanding service to our clients, ensuring their needs are met with professionalism and efficiency. This is a fantastic opportunity to develop your skills and experience in a dynamic and growing company.

Key Responsibilities:
  • Respond to customer inquiries in a timely and courteous manner.
  • Maintain accurate records of customer interactions and update databases accordingly.
  • Collaborate with internal teams to ensure seamless communication and high-quality service delivery.

About Kingspan Water & Energy Ltd
We design, manufacture, and service natural daylighting, smoke ventilation, water, and safe storage solutions. Our purpose is to make a difference in everything we do, while improving the comfort, safety, and wellbeing of our building occupants, whilst protecting our world's natural resources. We operate in 20 countries across the globe, offering a range of benefits, including company pension, life insurance, cycle-to-work scheme, employee discounts, on-site parking, and referral bonuses.

The successful candidate will have a minimum of 2 years' experience working in a sales/customer service environment, with strong customer focus, attention to detail, and excellent communication skills. A background in tier one technical support or aftersales position is desirable. Salary: £25,000 - £30,000 per annum.

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