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Senior Facilities Manager Luxury Hotel Expertise Required

2 months ago

Clerkenwell, United Kingdom CBRE Enterprise EMEA Full time
Senior Facilities Manager Job Description

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Senior Facilities Manager to join the team located in London.

This is a unique opportunity to preside over a state-of-the-art site in London for one of the most powerful brands on the planet.

We require someone to manage the site's soft services and ensure world-class customer service is delivered to our client and its visitors.

Key Responsibilities:
  • Work within the requirements of the H&S and Security policies, ensuring that all non-conformances and opportunities for improvement are brought to the attention of the client
  • Lead, motivate and develop the FM teams to deliver cost-optimised building services within the agreed service delivery levels
  • Always deliver the highest levels of customer care
  • Control and manage the Building's Budget, and deliver all core services within the budget
  • Identify and present any opportunities for non-core works
  • Develop and maintain successful working relationships with the client, key stakeholders and customers, including monthly and quarterly performance reviews
  • Provide accurate and timely monthly reports to the regional lead on operational performance, people and finances
  • Ensure a Business Continuity Plan is in place for the team and services across the building and ensure it constantly updated
  • Ensure any projects and additional works are managed within the portfolio, delivered on time and within budget
  • Responsible for ensuring that all building and plant equipment is maintained and operated in a safe manner and in accordance with statutory requirements/agreed SLA's across all buildings in the region
Requirements:
  • Degree or equivalent level education
  • Hotel experience is preferred
  • Operational proficiency in managing a multi-site and/or multi-account operation, covering a full range of FM services
  • Experience and ability to identify and implement more productive and cost-effective ways of working
  • Demonstrate a sound understanding of current legislation, environmental and quality-related issues, including sustainability and its impact on energy
  • Commercial acumen
  • Flexible, self-motivated, and resilient approach to work
  • Good written and verbal communication skills
  • Strong interpersonal, influencing and team-building skills