Veterinary Front Desk Administrator

4 weeks ago


Alton, Hampshire, United Kingdom CVS Group Plc Full time

Veterinary Front Desk Administrator

We are seeking a skilled Veterinary Front Desk Administrator to join our team at CVS Group Plc. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service to pet owners, visitors, and telephone callers.

Your main responsibilities will include:

  • Effective administration of the main reception area
  • Collection of payments and maintenance of a welcoming environment
  • Work professionally within a strong team dedicated to delivering high-quality client care
  • Undertake and maintain effective administration processes, protocols, and procedures in line with CVS requirements and those of any applicable statutory or regulatory agency

Requirements:

  • Resilient with the ability to cope with potentially distressing and emotional situations
  • An excellent communicator with strong empathy
  • Excellent customer service skills and experience in dealing with members of the public
  • A positive attitude and excellent teamwork skills
  • Proficiency in Microsoft Office and other database management and operating systems

What we can offer:

We know that benefits are key and that your personal benefits priorities will differ from others, so we strive to provide a comprehensive benefits package that meets your needs.



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