Customer Service Flight Attendant
4 weeks ago
Career Takeoff with TUI Cabin Crew
About Us
We're a leading travel company seeking motivated individuals to join our team as Cabin Crew. Our mission is to deliver exceptional customer experiences and create lifelong memories for our guests.
What We Offer
- A competitive salary of £22,000 - £25,000 per annum, depending on experience and qualifications
- Generous holiday benefits, including discounts, special offers, and life assurance
- Health and wellbeing support in five key areas - Financial, Health, Social, Community, and Career
- Free in-house training delivered by experienced instructors in a supportive learning environment
- Complimentary uniform and work-related airport parking
- Excellent rates with foreign exchange and a pension scheme
About the Role
As a Customer Service Flight Attendant, you'll be responsible for delivering exceptional customer experiences on board our flights. Your priority will be the safety of our customers, implementing all safety and service procedures while maintaining a 'sales through service' mindset.
Key Responsibilities
- Deliver outstanding customer service with a focus on sales and revenue growth
- Implement safety and service procedures, adhering to regulatory requirements
- Communicate effectively with customers and colleagues, adapting your style to build relationships
- Work collaboratively as part of a team to deliver results
- Embrace change and adapt to new situations, including roster adjustments and onboard emergencies
About You
- Passion for delivering exceptional customer service, with previous customer-focused experience an advantage
- Motivated to complete training that covers Safety & Emergency procedures, First Aid, Service & Commercial skills
- Excellent communication skills, able to understand, speak, and write proficiently in English
- Capable of working in a team and on your own initiative, assessing situations and identifying solutions
- Adaptable and positive, with a willingness to learn and grow
At TUI, we're committed to creating a workplace that's inclusive and welcoming to all. We believe that everyone should feel valued and respected, and we're proud to be an equal opportunities employer.
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