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Restaurant Operations Manager

2 months ago


SaltburnbytheSea, Redcar and Cleveland, United Kingdom Tomahawk North Full time
Restaurant Operations Manager Job Description

About Tomahawk North

Tomahawk North is a leading hospitality company that provides exceptional dining experiences. We are committed to delivering high-quality food and service in a welcoming and professional environment.

Job Summary

We are seeking an experienced Restaurant Operations Manager to join our team at Tomahawk North. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.

Key Responsibilities

  • Manage the restaurant's front-of-house and back-of-house operations, including staff supervision, customer service, and inventory management.
  • Develop and implement strategies to improve customer satisfaction, increase sales, and enhance the overall dining experience.
  • Collaborate with the kitchen team to ensure that menu items are prepared to the highest standards and that food quality is consistently excellent.
  • Monitor and control costs, including labor, inventory, and supplies, to ensure that the restaurant operates within budget.
  • Recruit, train, and develop a high-performing team of restaurant staff, including servers, bartenders, and kitchen staff.
  • Ensure that all health and safety regulations are met and that the restaurant maintains a clean and safe environment for customers and staff.

Requirements

  • 2+ years of experience in a restaurant management role, preferably in a high-volume, fast-paced environment.
  • Proven track record of success in improving customer satisfaction, increasing sales, and enhancing the overall dining experience.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.

What We Offer

  • A competitive salary and benefits package, including a generous bonus structure.
  • Opportunities for career advancement and professional growth within the company.
  • A dynamic and supportive work environment, with a focus on teamwork and collaboration.
  • Access to ongoing training and development programs, to help you achieve your career goals.